---
title: "About us - Lima Water Damage Experts"
description: "About Our Water Damage Restoration Services in Lima We provide professional water damage restoration services across Lima, Ohio, helping homeowners and"
canonical_url: "https://limawaterdamagerestoration.com/about-us/"
category: "Company"
service_region: "Lima & Northwest Ohio (Allen, Auglaize, Putnam, Hardin Counties)"
emergency_phone: "(419) 555-0199"
response_time: "30-60 Minutes On-Site"
compliance: "IICRC S500 / S520 Standards"
---

# About us - Lima Water Damage Experts

> **Quick Summary:** About Our Water Damage Restoration Services in Lima We provide professional water damage restoration services across Lima, Ohio, helping homeowners and


## About Our Water Damage Restoration Company in Lima, Ohio

At **Lima Water Damage Experts**, we provide 24/7 emergency water mitigation, structural drying, and storm recovery services throughout Allen County and the greater West Central Ohio corridor. When severe storms strike the Ottawa River valley, or sub-zero winter temperatures trigger ruptured plumbing lines, our rapid response units deploy immediately to safeguard your residential or commercial property.

Our core philosophy centers on immediate dispatch, transparent communication, and IICRC S500 standard-compliant structural drying. We understand that water damage is an unexpected crisis. Learn more about our leadership and certified technicians on our [Meet Our Restoration Team](https://limawaterdamagerestoration.com/our-team/) page, or reach out directly through our [Contact Us](https://limawaterdamagerestoration.com/contact-us/) page.

> ⚠️ **Emergency Advisory:** **24/7 Rapid Emergency Response:** Water intrusion requires fast intervention within 24 to 48 hours to prevent structural degradation and hazardous mold. Call our 24/7 Lima dispatch center at [(419) 555-0199](tel:4195550199). [Call (419) 555-0199](tel:4195550199)

## Comprehensive Emergency Water Services

Our fleet is equipped with commercial truck-mounted extraction units, industrial LGR dehumidifiers, and thermal imaging cameras to address every water emergency:

- [Emergency Water Removal:](https://limawaterdamagerestoration.com/emergency-water-removal-lima/) 24/7 immediate extraction to halt standing water migration.
- [Basement Flood Cleanup:](https://limawaterdamagerestoration.com/basement-flood-cleanup-lima/) Sump pump failure and storm seepage remediation in residential basements.
- [Flood Damage Cleanup:](https://limawaterdamagerestoration.com/flood-damage-cleanup-lima/) River swelling, storm runoff, and high-volume exterior intrusion cleanup.
- [Sewage Cleanup & Sanitization:](https://limawaterdamagerestoration.com/sewage-cleanup-lima/) Decontaminating biohazardous Category 3 black water backups.
- [Water Extraction & Drying:](https://limawaterdamagerestoration.com/water-extraction-lima/) Multi-stage psychrometric drying for hardwood, drywall, and subflooring.
- [Mold Prevention Protocols:](https://limawaterdamagerestoration.com/water-damage-mold-growth-lima/) Antimicrobial treatments and HEPA air scrubbing to eliminate spore blooms.

## Proudly Serving Allen, Auglaize & Putnam Counties

From central Lima to our neighboring agricultural and manufacturing hubs, our mobile response teams maintain rapid 30-to-60 minute arrival times across:

## Direct Insurance Billing & Documentation

Handling property insurance claims can be stressful. We work directly with all major insurance carriers—including State Farm, Allstate, Nationwide, Erie, and Ohio Mutual. Our project managers document every moisture reading, compile thermal imaging logs, and submit itemized Xactimate estimates directly to your adjuster. Learn more in our [Insurance Claim Step-by-Step Guide](https://limawaterdamagerestoration.com/water-damage-insurance-claim-in-lima/) and find out [what water damage policies cover](https://limawaterdamagerestoration.com/does-insurance-cover-water-damage-in-lima-oh/).

### Featured Knowledge Hub & Guides

### Have an Emergency in Lima, OH?

Our emergency dispatchers are available 24 hours a day, 365 days a year. Contact us for an immediate assessment or on-site dispatch.


---

## 24/7 Emergency Dispatch & Technical Contacts
- **Provider:** Lima Water Damage Restoration
- **Direct Dispatch Hotline:** [(419) 555-0199](tel:4195550199)
- **Service Territory:** Lima (45801, 45804, 45805, 45806, 45807), Bluffton, Delphos, Ottawa, Wapakoneta, Elida, Fort Shawnee, Spencerville, Ada, Cridersville.
- **Office Location:** Lima, OH 45801, United States
- **Billing & Coverage:** Direct Insurance Billing (Xactimate estimating) with all major Ohio property insurers.
- **Canonical Web Page:** [https://limawaterdamagerestoration.com/about-us/](https://limawaterdamagerestoration.com/about-us/)